Shipping policy

Shipping Policy

Last updated: [01/22/2026]

Build With Bert is operated and fulfilled by Northline Print Co., located in the State of Minnesota. This Shipping Policy explains how orders are processed and shipped.

1. Order Processing Time

All items are custom made to order unless otherwise stated.

Please allow 7-14 business days for production before your order ships. During high-volume drops, promotions, or holidays, processing times may be longer.

Orders are not processed or shipped on weekends or holidays.

2. Shipping Times

Once your order has shipped, estimated delivery times are:

Standard Shipping (U.S.): 3–7 business days

Shipping times are estimates and not guaranteed. Delivery delays caused by carriers, weather, or events beyond our control are not the responsibility of Build With Bert or Northline Print Co.

3. Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

4. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.

5. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an order is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipping fees. We are not responsible for packages delivered to an incorrect address provided by the customer.

6. Lost or Stolen Packages

Build With Bert and Northline Print Co. are not responsible for packages marked as delivered by the carrier.

If your tracking shows “delivered” but you did not receive your package, please contact the carrier directly. We are unable to replace or refund orders marked as delivered.